Administration Assistant Apprentice - NorPIP - Level 3 Business Administration

  • Recruiter

  • Location

    Northampton, Northamptonshire
  • Salary

    £140 per week
  • Posted

    28/02/19
  • Ref

    CS1606
  • Category

    Business Administration
  • Opportunity type

    Apprenticeships

Administration Assistant Apprentice - NorPIP - Level 3 Business Administration

Opportunity description

Established in 2011, Northamptonshire Parent Infant Partnership is one of the leading and most established therapeutic charities across England.

This role will provide administrative support to the Business Manager, to help provide and support the smooth running of the back-office function of NorPIP you will be working Monday - Friday 9-5 37.5 hours per week.

Key responsibilities:

  • Providing reception and telephone support to families or referrers requiring more information about there charity or services, as well as responding to voicemail enquiries.
  • Help maintain data and records relating to fundraising and referrals.
  • Ensuring accurate and timely record-keeping throughout so that all data is entered into a range of our monitoring and evaluation systems.
  • Provide excellent standards of customer service for all service users and volunteers.
  • Ensure service users are given the information and support needed to carry out their tasks to their maximum potential and feel valued and respected.
  • Work with the Business Manager / wider team to organise and support at events.
  • Research stories and photographs for promotional activity along with procurement lines.
  • Researching contact details to contact new referrers or potential funders.
  • Grow knowledge of, and ensure best practice regarding, relevant legislation for fundraising.
  • Actively participate in team meetings, demonstrating creativity through new ideas
  • Creating training packs for groupwork and training session

The successful candidate:  

  • Good communication skills with the ability to build effective relationships.
  • Excellent customer service skills. 
  • IT skills in Excel, Word, PowerPoint and Email. 
  • Excellent organisation and time management skills.
  • GCSE in Maths and English grades A – D or equivalent.

To apply all you need to do is click Find out more and make sure your CV is attached and you include a brief cover letter that explains why you’re interested in this role and why you make the best person for the job!  

Please note that YMCA Training is acting as a recruitment partner in this process and you are not required to contact the business directly. If you have any questions or would like some more information about this opportunity or any other apprenticeship advertised here please get in touch with   Email:     David.Miller@ymca.co.uk