Apprentice Administration Assistant - ERS Medical - Business Administration Apprenticeship Level 2

  • Recruiter

  • Location

    Hunslet, Leeds
  • Salary

    £131 per week
  • Posted

  • Ref

  • Category

    Business Administration
  • Opportunity type

RS Medical provides a range of specialist patient transport and courier services to the NHS and the wider healthcare sector along with mobile event medical cover for a wide number of sporting venues and occasions.

Apprentice Administration Assistant - ERS Medical - Business Administration Apprenticeship Level 2

Opportunity description

ERS Medical provides specialist transport services to the healthcare sector. They offer a wide range of services to customers from public and private sectors including the NHS and private healthcare organisations. ERS are part of the SRCL Group.  They treat every Customer as if they were their only customer.  So if you feel that you have excellent customer service skills then ERS Medical could be perfect start to begin your career as an Apprentice Administration Assistant in the Contact Centre.

You will be working full-time Mon-Fri 9am-5pm working towards Business Administration Level 2.

Key duties:

  • Administration duties around arranging and booking suitable patient transport
  • Taking calls from patients (dementia training and mental health training will be provided)
  • Booking transport for customers/patients
  • Transport system bookings from carers, relatives and care homes
  • Working with key stakeholders to ensure smooth transport and communication

The successful candidate:

  • Needs to have a mature attitude
  • Good level of ICT
  • Punctual and reliable
  • Excellent Customer Service skills
  • Able to work on own initiative
  • Ideally will have achieved CSSE Maths and English A-E or equivalent


To apply all you need to do is click Find out more and make sure your CV is attached and you include a brief cover letter that explains why you're interested in this role and why you make the best person for the job!

Please note that YMCA Training is acting as a recruitment partner in this process and you are not required to contact the business directly. If you have any questions or would like some information about this or any other apprenticeships advertised here please get in touch with Tracy Pickston on 0161 228 1198.

Best of luck!