YMCA Training inspire - develop - transform  Successes

Lisa

Lisa joined YMCA Training in December 2010 on our Foundation Learning Programme. 

When Lisa fist joined the programme she was incredibly quiet and lacked essential social skills.  Lisa had some personal issues that affected her attendance and ability to fully commit to her training programme.  The staff at YMCA Training in Chester realised her potential and with support and guidance Lisa has gone from strength to strength.  Since joining YMCA Training Lisa has achieved a total of 7 qualifications including Awards, Certificates and Diploma's in Customer Service.

Lisa left YMCA Training in December 2011 as she had secured herself an Apprenticeship in Retail with Key for Skills, employed for 37 hours per week at Yeomans.

 Lisa said: "YMCA Training has helped me to get a job because they have increased my confidence, my grades and also my qualifications.  I have improved my team working skills and they have also helped me to understand about the workplace, what Customer Service involves and understand what customers want and how to help them".